All Vision waders are covered by a Vision 1 year guarantee from date of purchase*. During this period if any manufacturing or material fault develops, the item will be replaced, or repaired (at our discretion) without question.
This warranty does not cover accidental damage, punctures, fair wear and tear or seam damage caused by incorrect fitting or improper care. (See Out Of Warranty Waders)
* You must retain your receipt or proof of purchase as you will need this to validate the Vision 1 Year warranty.
OUT OF WARRANTY WADERS
Don’t worry if your waders are out of warranty. Whether it’s a small puncture or a large rip we can probably repair them and have you back fishing in your favourite waders within 10-15 days.
Our repair centre offers a professional service. We test and repair your waders like no other manufacturer does. We even give you a 1 year guarantee on the repair, we are that confident in our procedures. It will not cost the earth either with prices ranging from £22 to £45 including delivery.
RETURNS POLICY (Waders Only)
In the unlikely event that a problem develops with your Vision waders, you should first contact our service team for advice on 01977 681 300 or you can email email@example.com.
To help us deal with your enquiry, please have to following information ready. - Make and Model of your waders - Date of Purchase **
** We regret that we are unable to deal with any returns under the warranty without a receipt or proof of purchase and your waders may fall into 'Out Of Warranty Waders'
Should it be necessary to return the goods for inspection or repair we will issue you an Authorised Return Number. Waders without this number will not be processed.
Please ship your waders by a secure method (Guide Flyfishing Limited cannot be held responsible for any returned items lost in transit, therefore please keep your shipping receipt as proof of postage).
Please note that under EU Health and Safety regulations, our staff are not permitted to handle dirty or wet items of clothing or footwear. To avoid disappointment, delays and additional costs, please ensure that any items returned are in a clean, dry condition.
POST WADERS TO:
Warranty & Service Dept.
Guide Flyfishing Limited,
Moor Lane Trading Estate,
Sherburn in Elmet.
Guide Flyfishing cannot be held responsible for any returns parcel lost in the post, therefore please keep your receipt as proof of postage.